At Little Elephant, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase on our website.

INFORMATION WE COLLECT

• Personal identification information:
  Name, email address, and phone number provided during checkout.
• Payment information:
  Necessary details to process your orders, which are securely handled by PayHere (our trusted payment gateway). We do not store your credit/debit card details on our servers.
• Browsing information:
  IP address and browser type collected via cookies to improve your experience.

USE OF INFORMATION

• To process and fulfill your orders, including shipping.
• To communicate with you regarding your purchases.
• To improve our website and customer service.
• To detect and prevent fraudulent activities.

DATA SECURITY

• We implement industry-standard security measures to protect your personal information.
• All payment transactions are processed through a gateway provider and are not stored or processed on our servers.

COOKIES

• We use cookies to enhance your browsing experience.
• You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

CHANGES TO THE PRIVACY POLICY

• We reserve the right to update this policy at any time.
• Any changes will be updated on this page.

DAMAGED OR DEFECTIVE ITEMS

• In the unfortunate event that your item arrives damaged or defective, please contact us immediately.
• We will arrange for a replacement or issue a refund, depending on your preference and product availability.

CONTACT US

• If you have any questions regarding this Privacy Policy, please contact us at support@littleelephant.lk